FAQ

Because SiWeGO connects those who travel every day for work or pleasure, by any means, with those who would like to take advantage of that journey to transport anything.Each of us travels every day by car, train, plane, bicycle or simply on foot. Take the chance: get a refund to carry something for those who really need the same journey as you!

Because SiWeGO puts unknown users in contact with each other: those who want to ship any object and those who are willing to transport it.If, on the other hand, you want to rely on a professional, SiWeGO also gives you this possibility by offering you various couriers that have space on their vehicle.

Access to SiWeGO is free and open.For SiWeGO Easy private users, SiWeGO asks 7% on the refund of the shipment to whoever organizes the shipment (either sender or receiver).For example: to transport a parcel from Milan to Rome, ask for a 10 euro reimbursement of expenses; of those 10 euros, 0.70 is the commission payable to SiWeGO. For SiWeGO Professional professional hauliers, please consult the relevant page with tariffs.

You decide! It is the power of sharing economy community platforms: you set the cost of the refund and find who is willing to give you that amount.

You will receive a bank transfer with the sum of your expenses by the end of the month.

You can give your vote to whoever transported your package or to the user who entrusted you with the shipment by selecting the number of stars next to the username (1 star = very bad judgment, 5 star = extremely positive score) < / p>

Any card that relies on the VISA, VISA Electron and Mastercard circuits.

SiWeGO provides the community with an advanced chat that also allows you to attach images.An example: before picking up a shipment you can have the photo of the opened package sent to you, to be even more sure of what you will have to transport.

SiWeGO uses a control system based on a double unique code generated by the system: when the package arrives at its destination, the recipient must give the transporter the second and last control code. If the package does not arrive or the item arrives broken, the recipient does not give the code to the person who transported it, and the latter does not obtain the expected refund.Another very important mechanism typical of sharing economy communities is that of feedback: even before entrusting your package or receiving it from someone you can get an idea of the seriousness of your interlocutor.Finally, we remind you that, as an open community, there is a minimum of risk: but if, as per statistics, over 90% of the people who have tried the sharing economy can no longer do without it, there is a reason!

Again, the user does not get his refund. You can try to choose the best for you by contacting only those with extremely positive feedback.

The advantage of using the SiWeGO platform is that everything is strictly registered! If something illegal should happen, a report will be sent to the postal police to which SiWeGO will provide all the data of the persons involved and of the bargaining.SiWeGO offers its users all the necessary support, but since we are in a community where users are the protagonists, SiWeGO declines all responsibility.

No problem: you are the protagonist! Enter a new route and wait for someone traveling along that route to contact you.